Request, hope in, and go.
Peace of mind in every trip.
Everyone who drives with Nuale is screened before their first trip.
Our standards help to create safe connections and positive interactions with everyone.
There's an emergency call button if you need it. You can also count on 24/7 support for questions or safety concerns.
When you’re ready to go, open the app and enter your destination. Then choose the ride option that best suits your needs. Confirm your pickup by tapping Confirm Pickup.
Your ride fares are calculated based on the vehicle fuel consumption per km, distance, and service fee. The service fee helps fund things like app development, ops expenses, gateway and customer support.
There are several ways to request a Nuale ride: To request a Nuale ride, download the Nuale app create an account. Then: In your app, tap ‘Search destination’ and enter your destination Tap the correct address from the list provided Choose your Driver. You can view additional information about your Driver by clicking on it. If you’re getting message “No cars available”, please wait a couple of minutes and try to request again. Confirm or change your pickup spot and tap ‘Confirm and request’ The pickup location will automatically set to your current GPS location. To change the pickup location: Tap 'Current location' at the top of the screen Enter an address or drag the location pin to the right spot Tap 'Set pickup.' That's it!
No, for now you can only request a ride through the Nuale app. We’re working to have make it possible through the web.
To schedule a ride for a later time: Set your destination Tap 'Schedule' on the ride mode selection screen Choose a date and time and tap 'Set pick up time' Confirm your pickup and drop-off location, then tap 'Schedule.' That's it!
Time may differ from one to another.