All the rides you
want. In one app.

Request, hope in, and go.

Download to ride
Download to ride

Your safety. Our priority.

Peace of mind in every trip.

Driver screenings

Everyone who drives with Nuale is screened before their first trip.

Community guidelines

Our standards help to create safe connections and positive interactions with everyone.

Help if you need it

There's an emergency call button if you need it. You can also count on 24/7 support for questions or safety concerns.

Inside the rider app.

Frequently Asked Questions

Time may differ from one to another.

When you’re ready to go, open the app and enter your destination. Then choose the ride option that best suits your needs. Confirm your pickup by tapping Confirm Pickup.

Download the Nuale app from the App Store or Google Play, then create an account with your email address and mobile phone number. A payment method is also needed once you request a ride. Creating an Nuale account requires a valid phone number and an email address for better experience. You'll also need to create a password and agree to terms and conditions and our privacy notice. Fill in your first and last name, phone number, and preferred language. Once you complete this part of the signup process, we send a text SMS to verify your phone number. Once your profile is confirmed, you'll be able to use your app to request a ride. If you provided a valid email address, we'll send an email to confirm your account registration and profile confirmation.

There are several ways to request a Nuale ride: To request a Nuale ride, download the Nuale app create an account. Then: In your app, tap ‘Search destination’ and enter your destination Tap the correct address from the list provided Choose your Driver. You can view additional information about your Driver by clicking on it. If you’re getting message “No cars available”, please wait a couple of minutes and try to request again. Confirm or change your pickup spot and tap ‘Confirm and request’ The pickup location will automatically set to your current GPS location. To change the pickup location: Tap 'Current location' at the top of the screen Enter an address or drag the location pin to the right spot Tap 'Set pickup.' That's it!

No, for now you can only request a ride through the Nuale app. We’re working to have make it possible through the web.

To schedule a ride for a later time: Set your destination Tap 'Schedule' on the ride mode selection screen Choose a date and time and tap 'Set pick up time' Confirm your pickup and drop-off location, then tap 'Schedule.' That's it!

There's more to love in the app