How the Nuale app works for Driver and Rider

The Nuale core service is developing technology that connects drivers and riders on demand. Here’s how the app works, step by step:

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Step 1

A rider opens the app

The rider enters their destination into the "Where to?" box; reviews each ride option for price, and estimated drop-off time; chooses the desired option; then confirms the pickup.

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Step 2

The rider is matched with a driver

A nearby driver sees and chooses to accept the rider’s ride/package delivery request. The rider is automatically notified when the driver’s vehicle is about a minute away.

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Step 3

The driver picks up the rider/package

The driver and the rider verify each other’s names and the destination. Then the driver starts the ride/delivery.

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Step 4

The driver takes the rider/package to the destination

The app gives the driver the option to access turn-by-turn directions.

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Step 5

The driver and rider leave ratings and reviews

At the end of each trip, drivers and riders rate each other from 1 to 5 stars. Riders also have the option to give the driver compliments in the app.

Sign up today

Ready to experience Nuale for yourself? Take your first trip as a rider or get on the road to earn as a driver.

Rider app

Get where you’re going easily and reliably with the tap of a button. Choose the ride that best suits your needs.

How to use the rider app

Driver app

With the Driver app, you’re in control. The app is designed with features that empower you to decide how, where, and when you earn or save money.

How to use the driver app