If something happens, whether it’s good or bad, we make it easy for you to tell us. Our team is continuously improving our standards, and your feedback is important to keep our standards relevant as our technology evolves.
A high rating tells you that you’re doing great. If your rating is lower than the average, we’ll let you know how to improve. And if your rating is significantly below average, you could temporarily or permanently lose access to the app.
Nuale reviews all reports submitted to our customer support team that may violate our Community Guidelines, and we may investigate through a specialized team. Your account may be put on hold until our review is complete. Not following any of our guidelines may result in the loss of access to your Nuale accounts.
If you want to report an incident, visit the Help Center or contact us through the app. If you find yourself in immediate danger, alert your local authorities before notifying Nuale.